SPA Concierges

Full-time | Hospitality | Kota Damansara or Mont Chiara

Splenday Search

Our client is looking for SPA Concierges to join their team!

Main Responsibilities:

  • Ensures spa guests have access to all of the services and amenities that will make the Spa experience extraordinary which includes booking appointments, offering services, experiences and products.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Offers and books spa services quickly and efficiently according to established standards.
  • Maintains a deep knowledge of spa services, products and promotions.
  • Assures information about The Spa is updated, current, and readily available.
  • Provides appointment information and confirmations. Provides pre-arrival itineraries as necessary.
  • Meets, greets and checks-in /out all spa guests.
  • Handles guest requests in a timely and accurate manner.
  • Develop and maintain thorough knowledge and skills in all spa services, tools, equipment, and products offered.
  • Works harmoniously and professionally with co-workers and supervisors
  • Demonstrate previous concierge and/ spa work experience, strong work ethic and reliability, and present ability

Qualifications:

  • High school/ diploma/GED
  • One to two years’ in a similar role in hospitality environment
  • Ability to read, write and speak English

Questions for the candidates:

Question 1

How many years of Spa Concierges experience do you have?

Question 2

Why are you suitable for this job?

Question 3

Please share your passion in Spa and Hospitality Industry

Due date: 12 September 2019