Full-time | Hospitality | Kota Damansara or Mont Chiara
Our client is looking for SPA Concierges to join their team!
- Ensures spa guests have access to all of the services and amenities that will make the Spa experience extraordinary which includes booking appointments, offering services, experiences and products.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Offers and books spa services quickly and efficiently according to established standards.
- Maintains a deep knowledge of spa services, products and promotions.
- Assures information about The Spa is updated, current, and readily available.
- Provides appointment information and confirmations. Provides pre-arrival itineraries as necessary.
- Meets, greets and checks-in /out all spa guests.
- Handles guest requests in a timely and accurate manner.
- Develop and maintain thorough knowledge and skills in all spa services, tools, equipment, and products offered.
- Works harmoniously and professionally with co-workers and supervisors
- Demonstrate previous concierge and/ spa work experience, strong work ethic and reliability, and present ability
- High school/ diploma/GED
- One to two years’ in a similar role in hospitality environment
- Ability to read, write and speak English
Questions for the candidates:
How many years of Spa Concierges experience do you have?
Why are you suitable for this job?
Please share your passion in Spa and Hospitality Industry