Accounting Specialist (Account Receivable – Mandarin Speaker)

Full-time | Consulting (Business & Management) |  Kuala Lumpur

Main Responsibilities:

  • Will be responsible for the management of a team of agents, for single or multiple clients that continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service.
  • Will work as part of the management team striving to meet all SLA’s, targets and objectives through effective staff management.
  • Manage Operations from process & measurement standpoint
  • Maintain regular communications with team on departmental and individual level performance expectations
  • Work with client/Account Executive/Onshore team to define process and procedures
  • Assist with scheduling and forecasting of staff to maintain optimal service provided
  • Share best practices across the process & facilitate process improvements/cost reduction initiatives
  • Manage escalated customer enquiries / complaints
  • Ensures seamless delivery of services and manages all aspects of operational team


  • Previous accounting experience/studies in Accounting or Finance
  • 3 to 5 years of relevant experience with 1 + year(s) experience in Team Handling role.
  • Written and spoken ability to communicate in English and Mandarin for Accenture interaction
  • Excellent interpersonal skills and administration skills
  • Comfortable with responding to requests from all levels of the organization
  • Ability to solve urgent matters and work under pressure
  • Flexible to Travel onshore if required
  • Able to work on a flexible basis as determined by the business needs
  • Knowledge in SAP 730, Oracle,CIM/JIT, or Syteline is an added advantage.

Questions for the candidates:

Question 1

Describe the work environment in which you will most effectively be able to contribute.

Question 2

What's your definition of hard work?

Question 3

What three character traits would your friends use to describe you? Explain why.

Company Profile:

Accenture Malaysia

(Registration No. 179903-H)
Accenture is a global management consulting, technology services and outsourcing company with unparalleled experience and comprehensive capabilities across all industries and business functions. We collaborate with clients to help them become high-performing businesses and governments. Visit to learn more about our company, people and the work that we do.